Pride in Excellence
Our culture is the foundation on which we base our success. The Toro Company culture is best illustrated by our Pride in Excellence (PIE) model, a way of life that instills values-driven behaviors in our daily work. Pride in Excellence supports our interactions with each other and encourages specific people values and performance values.
People values define how we do things - how we work with each other and customers to do our jobs. They are less subject to change, as they are the basic tenets of our legacy and our relationships.
Respect and Trust:
All our actions and interactions with others display the highest level of honesty, professionalism, respect and ethical behavior.
Teamwork and Partnership:
No single person has enough knowledge or experience to fully understand all issues or viewpoints. By working together, we produce greater results.
Each of us is empowered to solve problems and set goals that direct us toward a common vision.
We improve company performance by having a desire and willingness to learn and grow and to be a motivating force for others.
By recognizing the contributions of others, we strengthen our environment of respect and trust.
By sharing information and ideas, we create an open, honest, productive and satisfying work environment.
Performance values define what we do - what actions we take to continuously improve and adjust in our work to meet our quality policy.
Do What We Say We Will Do:
We take ownership of job duties and are accountable and committed to deliver on assigned work.
Build Growth and Profitability:
We take responsibility for achieving financial results by offering ideas, supporting growth initiatives, and applying Continuous Improvement and Lean tools to reduce waste.
Be Customer Driven With Urgency:
Our customer service model is driven by proactively working to meet the needs of our internal and external customers.
Embrace Risk and Opportunity:
We thoughtfully determine what opportunities and risks might offer the most benefit to the company and our customers.
Create and Leverage Innovation:
We each take responsibility to creatively seek innovative ways to add value in products and processes.
We have developed a way of life that employs Continuous Improvement methods, practices and mindsets.